Functions

This speaks to all functions that are profile related.

How do I access my account?
Go to the DStv World website and click on the Sign In button on the top menu. Fill in your email address and password and confirm by clicking the Sign In...
Wed, 10 Jul, 2019 at 3:51 PM
How do I change my password?
Sign in to your DStv World account on the platform. Under the profile icon on the top right of the menu choose the My Account option. Here you will be a...
Wed, 10 Jul, 2019 at 4:03 PM
I forgot my password. How do I retrieve it?
Click on the Sign In button on the top menu. Choose the Forgot Password option. Fill in the email address you registered your account with. Click on Res...
Wed, 10 Jul, 2019 at 4:05 PM
How do I sign out from the Website?
Under the profile icon on the top right of the menu choose the Sign Out option.
Wed, 10 Jul, 2019 at 4:06 PM
How do I cancel my DStv World subscription?
Sign in to your DStv World account on the platform. Under the profile icon on the top right of the menu choose the My Account option. Under the Billing ...
Wed, 10 Jul, 2019 at 4:08 PM
What happens when I cancel my DStv World subscription?
We will initiate your cancellation at the end of your billing cycle, on or near the date of your next monthly payment date. You will still have access to t...
Wed, 10 Jul, 2019 at 4:11 PM